Dailies Cancellation & Refund Policy

Dailies offers a 90-day free trial period from the date an organisation is created. During the trial, you may use the service without selecting a paid plan.

The trial does not automatically convert into a paid subscription.

At the end of the trial period, continued access to paid features requires you to actively select a paid plan and complete the applicable subscription process. You will not be charged, and no payment method will be billed, simply because your trial period has ended - a paid subscription only begins once you have completed that process.

You may cancel your subscription at any time from within your account settings. Cancelling prevents your subscription from renewing at the next billing date. Your access to your paid plan's features continues until the end of the billing period you have already paid for.

We do not currently offer automatic pro-rated refunds for unused time when you cancel partway through a billing period.

This policy does not exclude, limit, or override any cancellation, cooling-off, refund, or other right you may have under the Consumer Protection Act 68 of 2008, the Electronic Communications and Transactions Act 25 of 2002, or any other applicable South African law that cannot lawfully be excluded or limited by agreement. Where such a statutory right applies to your specific circumstances, that right takes precedence over the position described in this policy.

Certain exclusions under section 42 of the Electronic Communications and Transactions Act - including an exclusion for services that begin with your consent before a statutory cooling-off period ends - may be relevant to how any cooling-off right applies to Dailies' immediate-access free trial. Nothing in this policy should be read as Dailies asserting that any such exclusion definitely applies to your particular circumstances.

Subscription payments are processed by PayFast, an independent third-party payment processor. PayFast is not controlled by Dailies, and your use of PayFast's payment services is subject to PayFast's own terms and privacy practices, in addition to this policy.

This is a summary of the cancellation and refund provisions set out in full in our Terms of Service, which should be read together with this policy. See also our Privacy Policy for how we handle your information.

privacy@mcstudio.co.za

Masilela Creative Studio (Pty) Ltd - Registration number: 2021/536143/07

Glen Austin Unit 58, 69 Glen Austin Road, Glen Austin AH, Gauteng, 1685